1. How can I pay by credit card? There were payment options at the end of the order summery page. Each option described the card types that the option accepts. Most options will require customers to fill the billing information before paying. Be careful, only the payment with correct billing information can be processed.
2. How can I pay by bank transfer? We have bank accounts in US and UK. Customers can transfer the money directly to our bank accounts. This payment option is especially for the order amount that is over $2000. The step to pay by bank transfer is showed below:
- Selecting the items directly from our website and add them to the card.
- Register/Sign in
- In order summery page, select Google Checkout as the payment option
- Our Sale person will contact you later, and let you know our bank account details
3. Why my payment is declined?
There are different reasons for declines:
- The billing information is not matched with the card
- The IP address you present when buying is different from the country the billing address recorded. For example, if you are buying from Asia, but using a card from US. Then, the payment will be declined.
- Your chargeback record exceeds our standard.
- Your billing information is in our block list.
4. Why do I need to pay by Google Checkout?
If your order exceeds certain amount, our system will automatically direct the order to Google checkout Payment option. It is to avoid fraud.
5. How can your website protect my payment information? Our system never stores the card information in our system for any proposes, and other personal or billing information will be deleted right after usage. Please be confident with that when buying. |
